Back in the day, the 360 View DDA Overdraft Collection Module software was the pillar on which we built inBusiness Services and 360 View CRM. This overdraft management system was our first software solution. It was created to be the next step in tracking for any Overdraft Limit or Privilege program. Around our office halls, we often pay homage to the little DDA Overdraft Tracking Module that could... I think I can, I think I can, I think I can. This little engine made it over the mountain and delivered its toys to many financial institutions over the years.

Generate Limit & Non-Limit Overdraft Letters
360 View DDA Overdraft Collection Module allows you the ability to quickly and easily send a series of custom letters to your customers currently in overdraft based on a range of overdraft days you choose. The system will automatically group your overdrawn accounts in predetermined buckets, based on days of overdraft, and assign the appropriate collection letter related to that bucket’s stage (e.g. accounts overdrawn 7 to 14 days might receive a Friendly Reminder letter, whereas accounts overdrawn 30 plus days might receive our Going To Collections letter). You can even judge the success of the letters you are sending through a report that associates payments received with letters sent.

In as little as five minutes, you can review your overdraft letter queue, print custom letters to be sent to each customer, assign some for internal collections, and charge off others. This software will track both your Limit and Non-Limit customers or you can use it to track your overdraft customers regardless of any limit program offering.

Export Accounts For 3rd Party Collections
The system will prompt you when it is time to consider charging an account off. Upon each new import, all accounts, above the days overdrawn you select, will be brought into the Disposition/Collections window for your review. You can then decide to charge them off and either assign them for 3rd party collection or begin tracking them for internal collection. All accounts chosen for 3rd party collection will be outputted in a file that you can simply transmit to your collection company to begin the recovery process.

Overdraft Database
360 View DDA Overdraft Collection Module does more than just enable you to generate letters or export charge-offs to 3rd party collection companies, it also allows you to begin building a database of everyone who has ever been in overdraft status at your institution. You can search for accounts based on account number, name, or social security number. You can see every overdraft letter sent or past collection effort made on any individual account while recording specific comments to help your future collection efforts. This software will prove a very useful tool when making future credit decisions.

Repayment Plans
You can even offer repayment plans for any charged-off overdraft. Simply change the disposition to Repayment Plan and you will be prompted to set up a weekly or monthly payment schedule. Repayment coupons will be queued to print along with your future overdraft letters. You can easily apply payments received and include processing fees in any repayment plan you set up.

Management Reports
You will have access to an extensive series of management reports that you can produce and print from your own workstation. Below is a quick sample of some of these reports...

• Overdraft Letters Sent
• Account Status Report
• Ignored Overdraft Accounts
• Repayment Plan History
• Overdraft Disposition Report
• Overdraft Accounts Not In Collection
• Collection Payment History
• Overdraft Aging Detail